Frequently Asked Questions
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
How do I book a trip with Upepo Adventures?
You can book directly through our website by selecting your trip and submitting an enquiry form. We’ll get back to you with a personalized quote and next steps.
Can I customize my itinerary?
Absolutely. All our trips can be tailored to your interests, schedule, and comfort level. Just let us know what you’re looking for and we’ll build it with you.
What’s included in the trip cost?
Each trip varies, but typically includes accommodation, park fees, transport, guiding services, and most meals. Flights, travel insurance, and tips are usually not included unless stated.
Do I need travel insurance?
Yes — we strongly recommend having comprehensive travel insurance that covers medical emergencies, trip cancellations, and high-altitude trekking (for climbs).
Do I need to pay a deposit?
Yes, we typically require a 30% deposit to confirm your booking. The balance is due before your trip starts. Exact terms will be shared with your itinerary.
What payment methods do you accept?
We accept bank transfers, credit and debit cards, and M-Pesa for your convenience.
If you need assistance with payment or prefer a specific method, feel free to contact us — we’re happy to help!
What should I pack?
Once you book, we’ll send you a detailed packing list tailored to your trip — whether it’s a safari, mountain trek, or beach getaway.
Is it safe to travel in East Africa?
Yes. We monitor local conditions closely and prioritize your safety at all times. Our team is on the ground and available for support.
Ready to Explore? Let's make your Dream Trip happen.
We turn your travel dreams into immersive East African experiences — from mountain summits to golden savannas and hidden island escapes. Start your journey with Upepo Adventures, where every trip is curated with care, comfort, and a sense of wonder.
Let’s make it unforgettable. 
